Leadership Development

Empowering Leaders to Navigate Complexity with Confidence

I work with trusted associates to deliver dynamic and impactful leadership training programs, specifically designed for leaders in regulated environments. Tailored to the financial services sector, these programs equip leaders with the essential skills to lead teams, drive transformation, build resilience, and manage regulatory accountabilities effectively. As well as delivering all types of Leadership development solutions bespoke to your organisation, we can cater for any organisational needs that you have, as well as legislative changes and regulatory requirements.

The most popular programme we deliver goes beyond simply meeting compliance standards. It focuses on leadership excellence within the context of stringent regulatory frameworks. Aligned with the FCA conduct principles and Lloyd’s Culture principle, our training helps leaders navigate complex regulatory environments while fostering a culture of ethical leadership.

Leadership Programme

Beyond Compliance: Leadership Excellence in Insurance Environments

What Makes This ProgrammeUnique

  • Tailored for Financial Services
    The content is designed with input from industry experts, ensuring it meets the unique challenges of financial services leadership.
  • Innovative Design

    Blending the latest scientific insights with the best training techniques, we ensure a modern, practical approach that works in real-world settings.

  • Engaging Delivery

    We use a combination of subject matter experts, online material, the latest technology and mixed media to deliver enriching and motivational content.

  • Ethical Leadership Focus

    A key component of our training is ethical leadership, empowering leaders to role model positive behaviours, understand their impact, and manage challenges such as non-financial misconduct.

  • Inclusivity & Impact

    We place a strong emphasis on inclusivity, helping leaders create a culture that values diversity, respects ethical standards, and addresses misconduct in all its forms.

This comprehensive programme equips leaders with the tools they need to drive positive change, build strong teams, and lead with integrity in today’s complex regulatory environment. At the end of the programme leaders will have a robust appreciation for their role within the regulatory world, be clear on their leadership style and how to get the best from their teams, understand their management responsibilities and how to execute them, have the skills to tackle difficult people situations and create psychological safety, driving a positive culture and creating greater engagement.

Program Overview

Day 1

Foundations of high performance cultures and leadership. Your role as a leader in a regulated world, cultivating trust and psychological safety, and adopting a leadership mindset that fosters collaboration and growth.

Day 2

Advanced communication and mindset tools to foster goal alignment and over coming barriers to success in high performance. Address internal beliefs and barriers that hinder personal or team success.

Day 3

Enhance your ability to develop teams, navigate challenges and lead effectively through change and uncertainty. Learn to navigate challenging conversations with practical application of your learning so far and explore developing healthy habits.

Day 4

Learning to lead with culture in mind, ensuring integrity and good conduct is at the heart of decision making. Embedding inclusive cultures into the day to day through role modelling, understanding non- financial misconduct, including sexual harassment and fostering psychological safety.

Additional Offerings

Specialist Modules

The requirements placed on leaders and those with senior technical roles are forever growing, therefore we deliver other modules:

  1. A pragmatic view to managing mental health for yourself and your team.
  2. Harassment prevention training, so your organisation complies with your new legal obligations.
  3. Investigator, grievance, disciplinary and appeal leader training.
  4. Equipping HR with the skills for handling complaints, investigations, grievances and disciplinaries.

Tailored to your organisation

We can deliver bespoke interventions for your organisation, such as:

  1. Training for different levels e.g Exco and board, committees, managers and staff.
  2. Specific training for functional leadership with additional team facilitation or specialist input.
  3. Team coaching/facilitation.
  4. Core people management skills training.
  5. HR consultancy
  6. Mediation

Individual Support

Our team of qualified and accredited coaches can support in the following areas:

  1. Executive coaching – programme.
  2. Executive coaching – ad hoc.
  3. Group coaching
  4. Mentoring leaders and HR.
  5. Individual case reviews – expert input for individuals who need support to learn lessons and move forward from challenging issues (e.g. after a complaint or a regulatory referral)

The FCA published a “Dear CEO letter on 6 January 2020” which has set down a marker for wholesale general insurers to tackle non-financial misconduct and unhealthy corporate culture.

Leadership

The SM&CR provides an opportunity and catalyst to transform the culture in financial services. The regime emphasises the importance of senior managers taking responsibility for what happens in their areas. As part of our approval of senior managers, an assessment of fitness and propriety will be completed. This looks at factors including competence and capability, honesty, integrity and reputation, and we will consider any known relevant issues of non-financial misconduct. In particular, a senior manager’s failure to take reasonable steps to address non-financial misconduct could lead us to determine that they are not fit and proper.

More information >

Testimonials

‘I attended the Mental Health First Aider course with Nicky and I learned so much.  This has been invaluable in my coaching and supervision work.  Knowing how to navigate what may present in the conversation, to listen without judgement, to empathise.  And importantly to have tools and resources to introduce that can practically help, and to understand when further action is needed and what to actually do.  Nicky’s style is good – encouraging the group to share experience and grow in self-awareness to be able to support others’.

Wendy Strohm, HR Consultant, Executive Coach & Coach Supervisor at NED

This course is excellent, full of practical tools and techniques you can apply in and out of the workplace.    Beautifully delivered by Nicky in a highly engaging, knowledgeable and inclusive way.  Resulting in a well-paced session that allowed for both contribution and reflection and made a challenging topic accessible to all.  I would highly recommend it to anyone who wants to deepen their understanding of mental health or increase their confidence to step in and support others.

Jane Cox, Executive Coach

Cultivating High-Performance Leadership, Transforming Organisations

Drop me a line to discuss your requirements.