Navigating regulatory scrutiny can be daunting, but I’m here to help guide you. With extensive experience working with Lloyd’s, the FCA, and PRA, I specialise in managing your organisation’s response at any level. From addressing a Section 166, working through an investigation with you, to meeting ongoing regulatory requirements, I bring a proven track record of delivering results. I can lead critical workstreams, manage key Board and SMF-level hires or exits, and help to ensure regulatory restrictions are lifted efficiently.
With a strong network of HR, Compliance, Risk, and Legal professionals, I can assemble a cohesive team to deliver exceptional results under tight timelines, if required. Vetted and approved by regulators, this team ensures the highest level of confidentiality and market expertise.
I approach each challenge with resilience, tenacity, and the technical expertise needed to guide your organisation to success.
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The FCA published a “Dear CEO letter on 6 January 2020” which has set down a marker for wholesale general insurers to tackle non-financial misconduct and unhealthy corporate culture.
Dear CEO
Non-financial misconduct in wholesale general insurance firms
Following recent, publicised incidents of non-financial misconduct in the wholesale general insurance sector, I am writing to set out our clear expectation that you should be proactive in tackling such issues. We expect you to identify what drives this behaviour and, where appropriate, modify those drivers to shape proper conduct.
Non-financial misconduct and an unhealthy culture is a key root cause of harm
Poor culture in financial services can lead directly to harm to consumers, market participants, employees and markets. It was a key root cause of recent major conduct failings within the industry. How a firm handles non-financial misconduct throughout the organisation, including discrimination, harassment, victimisation and bullying, is indicative of a firm’s culture.